All posts filed under: communication

Giving and receiving feedback


Quite often people struggle with giving and receiving feedback. The basic method to apply when expressing feedback is to separate feelings and needs from observations. This is a structured 4 step approach to express feedback in a non-violent way: 1. OBSERVATIONS = FACTS What I observe. "When I (see, hear) ... 2. FEELINGS = EFFECTS How I feel. "I feel ..." 3. NEEDS = MOTIVATION What I need or value. "... because I need/value ..." […]

Personal maps – Management 3.0

communication / team

Are you all professional at work? No chit chat, no small talk, not sharing private stuff? Well, you’re not the only one. In most projects and environments I’ve worked, there’s not much sharing of private stuff; and the most “coffee talk” I hear is about work-related topics. Then again, I do ask how was my colleague’s weekend, and if anything special happened? Frankly, do you know your colleagues, your teammates?

Exploring team dynamics

The success of team work, quote by Henry Ford

Topic of this short talk: team / group dynamics. The point is that you need to be aware of any dynamics happening in your team / group! Agile by example 2015: lightning talk – exploring team dynamics from Frederik Vannieuwenhuyse Contents of the presentation: Slide 1: Intro video (ants) Nice illustration of actual teamwork 🙂 Slide 2: Teamwork Teamwork is the corner stone of any successful undertaking. Teamwork is an individual skill. The purpose of […]

Forming – Storming – Norming – Performing


I do remember this from my business communication class and came along it in a blog post at SocialCast. The Forming – Storming – Norming – Performing model of group development was first proposed by Bruce Tuckman in 1965, who maintained that these phases are all necessary and inevitable in order for the team to grow, to face up to challenges, to tackle problems, to find solutions, to plan work, and to deliver results. This […]