Imagine you’re having a meeting, a workshop, a retrospective, a training, … do you know how your attendees are feeling, how do they evaluate their experience?
The goal is to collect feedback of people both on a quantitative (what’s your rating, your score?) as a qualitative level (how do you feel, what do you like, what could be improved?, etc).
Usually this is done via “feedback forms”, which works quite well at the end of a longer session, or training. But it’s also very interesting to apply this for any kind of gathering!
You can easily integrate ways to collect feedback in any kind of meeting.
Management 3.0 proposes the feedback or “happiness” door.
Locate a space to create this feedback wall – and yes indeed we often create this feedback wall on the door – make sure the feedback wall is visible when the door is open and people are leaving.
Make some happiness level indications: happy, sad, angry, ideas, …
Try to make it colorful!
And most importantly: feedback on the happiness door is immediately actionable! Gather all participants, and ask feedback about the feedback! Use it to improve the meeting at the spot.
Some other tips:
– Inform people beforehand about this way of giving feedback
– During a longer session (e.g. a day session), trigger participants to put feedback during the break (e.g. just before lunch)
– Try out the happiness door not only for meetings, but also on a daily basis. Create a space for feedback in your team environment and use it as an information radiator