Quite often people struggle with giving and receiving feedback.
The basic method to apply when expressing feedback is to separate feelings and needs from observations.
This is a structured 4 step approach to express feedback in a non-violent way:
1. OBSERVATIONS = FACTS What I observe. "When I (see, hear) ... 2. FEELINGS = EFFECTS How I feel. "I feel ..." 3. NEEDS = MOTIVATION What I need or value. "... because I need/value ..." 4. DIALOGUE + ACTION (= suggestions) The concrete actions I would like taken (by the other person) ... Would you be willing to ... ?
What are your experiences? Have you tried to communicate in this way?
Source: